FAQ

Product related

The position of the pattern on each duvet cover and pillowcase may vary slightly as fabric is cut manually.

The comforter/coverlet/quilt package will be shipped vacuum packed but the product will immediately begin to fluff when the package is opened. Please allow some time for the product to expand to its original size.

We work hard to ensure the colors you see online is close to the colors you receive. Please also bear in mind that sometimes due to different lighting and computer monitor settings, the colors of the products viewed in person may vary slightly from what you see on screen.

Microfiber is a super-thin fiber having a diameter of less than ten micrometers. Microfiber fabric is lightweight, silky soft, wrinkle & shrink resistant, and durable. Microfiber can be made of different materials with polyester being the most popular. All our microfiber products are made of 100% polyester.

Yes. The top sheet is reversible. It features micro mink on one side and soft microfiber on the other, making it a good choice as a lightweight blanket. Two-sided top sheet also allows for more styling options.

It is designed to be a lightweight quilt, perfect for summer and an extra layering piece for winter.

The comforter features hidden bar tacking to keep the fill in place so it will not bunch up. Please be sure to use a large capacity washer/dryer such as a Laundromat to allow for free movement. Bunching can occur if there is not enough room for the comforter to move around.

It is made of cotton so there can be up to 5% shrinkage after washing. It is recommended to wash in cold water to avoid shrinkage.

The quality of the comforter is exceptional. The comforter set is crafted with exquisite jacquard fabric. Patterns are woven into, not printed on the fabric surface. It is made of premium cotton for superb breathability. Also includes two matching shams and deco pillows for a finish touch.

Yes. It is normal. The package is shipped compressed. The pillow inserts will fluff up when the vacuum seal is opened. Please allow some time for the pillow to fully expand.

Shipping policy

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Returns and exchanges

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